Contents 1. Star Cool e-business . 2 2. Warranty coverage, terms, conditions and limitations . 2 3. Charges in excess of warranty coverage. 3 4. Star Cool spare parts warranty . 3 5. Defective new items . 4 6. Warranty repair procedure . 4 7. Refrigerant . 5 8. Return parts procedure. 6 9. Claims relating to repairs carried out by vessel crew or terminal . 6 10. Warranty credits processing . 7 11. Time bound requirements . 7 12. Core . 8 13. Contacts . 8 14. Disputes . 8 Appendix – Terms and conditions of sale . 9 B w j w er w nd . r m up ci v c e o j n 4 t 7 ai • n 6 e 3 r 6 s. 0 co Ti m ng • lesve,rDviecnem@asrtakr • coCoVl.Rc/oSmE • no+.4:51373862433747040 1
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